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Direct linkRowland, Gordon – Educational Technology Research and Development, 2004
Management experts claim that organizational learning, knowledge management, intellectual capital, and related concepts are more important to today's organizations than traditional assets such as natural resources and skilled labor. Management thus enters domains more typically studied by those in training, education, and human performance…
Descriptors: Epistemology, Intention, Competence, Design
Johann, Bernard – 1995
This guide offers a comprehensive set of practical tools to lead novice and veteran practitioners through the complexities of business process redesign. This hands-on kit integrates systems theory, economics, and psychology to provide the detailed procedures, checklists, data analysis worksheets, and other resources essential to identify, analyze,…
Descriptors: Adult Education, Business, Design, Improvement Programs
