Offers suggestions for understanding and interpreting ethical behavior in administrative decision making. (LMI)

Positions in organizations serve as organizational frameworks for the performance of roles. The views of a role vary. Conflicting views leave the position-holder with seven options, only one of which is viable. That one, an open problem-solving confrontation, may require some inservice education in interpersonal relations. (AG)

Since many institutions have functioned as "paternocratic" systems, they cannot be expected to assume unfamiliar democratic-participative modes of functioning without guidance; this can be provided by a consultant or consultant team. The author offers 12 approaches to organizational change, discusses staff development, and outlines necessary…

This first part of a two part series describes the activity of the York County (Canada) Board of Education's Organization Development Unit, designed to provide assistance for individuals or groups so that they may improve their own effectiveness. (Author/JH)

This book describes how the principles of quality can be applied to education. Based on the work of W. Edwards Deming and Joseph M. Juran, the book outlines a systematic and practical approach to implementing quality in educational settings. It also describes how to encourage staff participation in quality initiatives. Total-quality schools are…

A brief introduction to organizational theory and organizational development for educational administrators is provided in this document. The first section contrasts individualistic and organizational approaches to educational problems. It is intended to give administrators two distinct perspectives for viewing day-to-day events. The second…

Describes an ongoing reengineering project at Yuan Ze University (Taiwan) that has brought about significant change by providing integrated information services to the campus community. Discusses the change process, obstacles encountered, and strategies used to overcome them. Obstacles to the change process were not predominantly technological,…

It is argued that, although Canadian universities face serious problems of money, morale, and purpose, their main problem may be that they are ill-equipped for constructive, institutionwide problem solving because of a preoccupation with finances, lack of useful decision-making or decision-implementing structures, and neglect of their own…

Six critical areas of community college organization and management are addressed in a direct and practical fashion. John W. Lee offers strategies for coping with the paradoxical decline in the quality of learning and the associated increase in instructional productivity. The translation of traditional intraorganizational into interorganizational…

The article describes how a British residential school for hearing-impaired children tackled difficult behavior and became more conscious of its ethos by employing a problem-centered methodology. Problems such as intra-school communication and students' inappropriate social behavior were the focus of a teacher workshop and resultant task groups.…

Designed to help adult learners realize the importance and necessity of implementing continuous quality improvement (CQI) in a rapidly changing, competitive, and modern world of work, this document presents a comprehensive explanation of CQI. The following topics are discussed in the book's introduction and seven chapters: importance of quality in…

This guide is intended to help organizational researchers involved in diagnosing organizations and helping them change. Part 1 focuses on defensive routines that limit learning at the organizational, intergroup, group, and individual levels. Part 2 focuses on the case study of a consulting firm at which a climate fostering learning and change was…

This module discusses the theory and practice of school improvement and outlines a nine-step systematic problem-solving process for developing an action plan addressing school improvement goals. The first section describes a general model for the study of the school as a social system, as developed by Getzels and Thelen (1960). The second section…

Stresses the need for research libraries to develop conscious, explicit processes for organizational change through an understanding of organizational development. Internal restructuring, parallel organization for problem solving and guiding change, organizational culture and organizational politics, strategic organizational change, training, and…

Examining the effectiveness of an organizational development plan, this study notes the changes in school climate in two Pennsylvania schools--a junior high and a middle school. Having selected the schools for their troubled educational environments, the authors gathered data for 2 years from interviews with students and staff, from a formal…