This study explores the meaning project managers (PMs) make of their project environment, how they lead their teams and have incorporate complexity into their project management approach. The exploration of the PM's developmental level and meaning making offers a different angle on the project management and leadership literature. The study…

Results-based management (RBM) is an approach to programme planning and management that integrates strategy, people, resources, processes and measurements to improve decision-making, transparency and accountability. The Commonwealth of Learning (COL) began the adoption of a RBM model with its 2003-2006 Three-Year Plan. This led to a significantly…

An organizational development program was evaluated, which was implemented to reduce disorder in a Baltimore, Maryland, school. The Program Development Evaluation method was used. Increasing consistency of response to student discipline infractions, increasing rewards for appropriate behavior, and imposing peer and teacher support improved school…

Considers three variables that can help performance technologists work more effectively with different kinds and different generations of people. Discusses recognizing the impace of position and disposition, assuring that feedback occurs, and thinking beyond old ways of operating and motivating. Suggests that the context of human interaction is…

Examines popular approaches to performance and organizational improvement to see what flaws they contain and how continued practice will impede progress. Discusses benchmarking; quality management/continuous improvement; needs assessment; training; downsizing; reengineering; system(s) approach; and strategic planning. Describes the Organizational…

Discusses the need to shift from the old models for organizational development to the new methods of quality management and continuous improvement, visions and visioning, and strategic planning, despite inappropriate criticisms they receive. (AEF)

Recent work with automotive e-commerce clients led to the development of a performance analysis methodology called the Seven Performance Drivers, including: standards, incentives, capacity, knowledge and skill, measurement, feedback, and analysis. This methodology has been highly effective in introducing and implementing performance improvement.…

There are a number of problems posed by employee evaluation, and professional development often suffers from similar issues. Suppose employee evaluation and professional development were intertwined in a collaborative and evolving relationship, and both components were brought to bear on linking individual and company goals. The answer is the…

Action research is a method of organizational development and improvement often used in educational settings. This study implemented an action research process in an alternative school that serves students with significant special needs. The action research process was implemented by classroom teams who developed a research question, collected and…

Provides a list of potential strategies and tactics for improving the performance of individuals, groups, and organizations. The performance technologist must be able to integrate these strategies to be successful. Lists and describes 20 categories/interventions. The process of performance technology is discussed, as well as tips for mastering…

The development of a self-correcting planning system at The National Technical Institute for the Deaf (NTID) is discussed. A committee was formed to review the present planning, budgeting, and monitoring (PBM) procedures and make recommendations for improvements. The committee was charged with eight questions about the present system, applicable…

Beginning an an informal, unstructured information interchange among 100 union, worker, and management representatives from seventeen public and private sector organizations operationally involved in quality of work life activities, a 1977 conference evolved into the first annual meeting of the American Quality of Work Life Association.…

Attitudes, leadership skills, technical skills, and organizational support make the crucial difference between the reactive and proactive person or organization. These factors create the unique cluster of skills that set the effective continuing educator apart from others. (LRA)

To assure accountability to educational policy developed by elected and appointed leaders, agencies and organizations must adopt high quality evaluation designs tailored to meet three basic tenets: (1) different processes for policy formation and demonstration of accountability; (2) clear accountability expectations built into policies; (3)…

Inservice education is primarily planned and justified on the basis of its contribution to and impact upon the classroom. Although the student must remain central, staff development programs can and must concurrently address and relate to other institutional and/or organizational goals and objectives. Inservice or staff development should not be…