Fewer employees, shorter hours, diminished collection budgets, reduced programs and services--all at a time of record library usage. In this book, library expert Carol Smallwood demonstrates that despite the obvious downsides, the necessity of doing business differently can be positive, leading to partnering, sharing, and innovating. This…

This "sampler" of how quantitative and qualitative information is gathered, compiled, and reported can be useful for media staff seeking to develop the most effective library/learning resources program and to integrate that program into the overall institutional effectiveness plan. This guide was created through contributions from 24 community…

This article discusses the response of at-risk students to their initial library orientation. By presenting an entertaining yet informative session, students will be quickly put at ease. The goal of this type of orientation is to promote the library's resources and services, address basic queries, and encourage students' return in a…