Educational developers need to assess the work of their Centres, from program participation and impact to underlying organizational processes. Various frameworks exist, but developers may feel unsure how to get started. We developed a planning model that offers a structured, systematic approach for developing comprehensive assessment systems that…

Due to the "wicked problem" of the Academy's resistance to innovation, new teaching and learning programs struggle to become integrated into the fabric of the Academy, which slows the uptake of evidence-based practices. This wicked problem is rooted in the lack of slow, intentional mechanisms for cultural change in the Academy. In this…

This paper provides a program evaluation model, along with field-testing results, that was developed in response to the need for an evaluation model able to support systematic evaluation of teaching and learning centers (CTLs). The model builds upon the author's previous studies investigating the evaluation practices and struggles experienced at…

Access to higher education is believed to be one of the most important factors to promote social equity across diverse segments of the U.S. population, including American Indians. However, little has changed in terms of key metrics for success regarding retention rates for American Indian students in higher education. What is often debated…

In 2012, more than five percent of all postsecondary students were veterans or currently serving in the military, and 43% attended a public 2-year institution (Ahern, Foster, & Head, 2012). The Collegiate Veteran Affairs Program, at a public 2-year college in the southeastern part of the United States, serves as the point of contact for…