This study examines how students are using academic library spaces and the role these spaces are playing in the campus community. Data were collected on five campuses (two community colleges, two undergraduate universities, and one technical institute) via observational seating sweeps and questionnaires. The study found remarkably similar usage…

Sample selection methodology and findings are described for a telephone survey of residents of the six Hawaiian Islands to identify library users and their characteristics as well as patterns of use. Findings are reported for demographic patterns of use, user and non-user attitudes, leisure time activities, levels of awareness and interests in…

Library surveys are a means to an objective examination of the library and its services, helping to clarify the purposes that are being served and to assess the methods of providing these services. This survey was undertaken as a cooperative project of the seven public libraries of Summit County, Ohio. Its purpose was to develop a long-range plan…

This report presents the findings of the first national survey of public libraries on their services and resources available to children. Questionnaires were mailed to a national probability sample of 846 public libraries, nonrespondents were contacted by telephone, and the final response rate was 97%. Survey items included the availability of…

The purpose of this study was to measure library users' reactions to the physical characteristics and the information and treatment received at the Orem (Utah) Library information desk. Over a 3-day period, a questionnaire designed by the researchers was distributed to 207 users, ages 11 and over, as they left the library. The results were…

Use studies were conducted at the main libraries and science branches at the Davis and Santa Cruz campuses of the University of California to gather data for use in the detailed planning for establishing regional compact shelving facilities for infrequently circulated library material. Analysis of preliminary data on the three areas…

This study began as a joint venture between Trent University and Queen's University to identify any existing inadequacies in library service to part-time students, and to determine what could be done to improve access to library resources. Because of the significantly different organization of part-time studies at the two schools, two…

University libraries, and specifically the University of South Florida (USF) Library, are used for many different purposes that go beyond traditional library services. Activities users engage in while in the library should factor into decisions regarding the allocation of library space or expenditure of resources. The results of this survey…

Conducted to furnish data which would profile users of the Metropolitan Toronto Library, this 1980 survey drew its findings from a sample of 884 questionnaires (randomly selected from the 5,304 returned) which were distributed to entering and exiting library patrons over a 3-day period. The survey found that 62 percent of the respondents were…

A survey of faculty and students to assess user needs and satisfaction with collections and selected library services is described and the resulting data are reported. Questionnaire construction, sampling and distribution, and response rate and factors are discussed. Data analysis is broken into major categories, which include responses to general…

This library evaluation is based primarily on responses of some 320 members of the professional research staff and 50 members of the professional administrative staff at the Langley Research Center to a questionnaire. Evaluation first considers the library as a whole as only one part of a total system of information sources serving professionals.…

A user attitude survey was conducted in the main library at the University of Oklahoma before and after the opening of a new library wing which effectively doubled the size of the main library. At the time of the opening of the new wing, the circulation department began using a new computer system for circulation of the general collection. The…

This report describes a survey of 942 California State University, Northridge, (CSUN) library patrons conducted from March 15 through April 15, 1987. The survey was administered by student interviewers who approached patrons exiting the two CSUN libraries and asked them questions from the survey questionnaire. Survey findings are briefly…

A study was conducted at the Colorado State University Libraries to determine the needs and attitudes of students and faculty members in relation to library services in general and to the science reference desk in particular. In addition, the habits and preferences of a cross-section of library users were investigated, and an instrument was…

Library effectiveness--in particular, user satisfaction--is difficult to measure because it is a vague, subjective concept that is different for every person who enters the library. Library assessment traditionally has been measured by: (1) how well it has been meeting its stated goals and objectives; (2) the library processes, which include…