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Wright, Patricia; And Others – Technical Writing Teacher, 1990
Focuses on diagrams giving overviews of complex technical information as facilitators for adult subjects using computers to learn about the business activities of a fictitious family. Finds that features of the author's control over the reader's encounter with the diagram influences whether readers will interrupt their reading to study the…
Descriptors: Adults, Communication Research, Hypermedia, Reader Text Relationship
Duin, Ann Hill – Technical Writing Teacher, 1988
Discusses how readers process text and the implications this processing has for technical writers. Presents guidelines for designing documents so that readers can better understand and apply what they have learned from text. (JAD)
Descriptors: Computer Literacy, Documentation, Guidelines, Higher Education