Purpose: The purpose of this paper is to analyse the relationship between on-the-job learning and information and communication technology (ICT). Design/methodology/approach: Action research methodology was applied to study 62 small- and medium-sized corporations, and to interview over 200 knowledge workers and managers. The qualitative, textual…

Training organisations are being asked to respond to the growing levels of diversity around the contexts for training and to examine a wider range of training solutions than in the past. This research investigates how training organisations in Australia are using blended forms of e-learning to provide more responsive, flexible and innovative…

This single instrumental qualitative case study explores and thickly describes job performance outcomes based upon the manner in which self-directed learning activities of a purposefully selected sample of 3 construction managers are conducted, mediated by the use of Web 2.0 technology. The data collected revealed that construction managers are…

Purpose: This study aims to describe the design of a provincial government ministry group mentoring program and examine mentees' and mentors' experiences in the program. Design/methodology/approach: A total of 151 mentees rated their satisfaction in a post-program survey. The survey was followed by in-depth, semi-structured interviews with 10…

Training is one of the basic means of human resources development in business organizations, aiming to motivate employees, to develop their potential and to help them perform better. The end of the 20th century has seen the advent of globalisation and the diffusion of new information and communication technologies. Businesses have to change and…