Over the past 20 years, root cause analysis (RCA) has become one of the most widely used retrospective methods for detecting safety hazards in medicine and healthcare. Despite its wide use in management practice and growing popularity in academic research, there is currently a dearth of coverage of RCA in popular healthcare management textbooks…

This paper addresses the use of Excel tables to convey information to blind students that would otherwise be presented using graphical tools, such as Data Flow Diagrams. These tables can supplement diagrams in the classroom when introducing their use to understand the scope of a system and its main sub-processes, on exams when answering questions…

Perhaps because the United States is undergoing a video revolution, perhaps because of its increasing sales of goods to non-English speaking markets where graphics can help explain the products, perhaps because of the decreasing communication skills of the work force, graphic aids are becoming more and more widely used and more and more important.…

This study compared the efficiency (time) and accuracy of two representations of instructional algorithms--list versus flow chart--for the task of using indexes to search for document numbers in the U.S. Documents Monthly Catalog. Participants were 55 undergraduates and 5 adults at the Virginia Military Institute. Two sets (flow charts and lists)…