Service-marketing education provides students customer service skills sought by employers who recognize the relationship between service and profit. Students in service marketing benefit from active-learning activities with actual organizations to apply customer service frameworks taught in the course. The purpose of this paper is to describe an…

Reading projects that integrate technology engage today's students and prepare them to be literate in the 21st century. In this article, we describe in detail successful podcasting and wiki projects conducted with NYSRA Charlotte Award nominated books. We also explore additional digital literacy projects that teachers can use in their literature…

Foxfire awards were presented to a professor of education who helped found a Foxfire-affiliated teacher network and develop new courses, and four elementary-secondary teachers who implemented Foxfire classroom approaches that included learning centers; student tutoring; individual folder work; student-researched stories of family, community, and…

The graduate program in Engineering Management at the University of Colorado at Boulder offers a Master in Engineering for working, professional engineers preparing for early management positions. The program is offered to traditional, on-campus students and to remote students through the Colorado Advanced Training in Engineering and Computer…

One of the ways in which teachers tend to "personalise" to the needs of their students is by complementing their teaching materials with online resources. However, the current online resources are designed in such a way that only allows teachers to customise their search and not personalise. Therefore, a Personalised Search Tool for…