This document was produced by the authors based on their research for the report "Engaging More Employers in Nationally Recognised Training to Develop Their Workforce. Research Report" (ED616445) and is an added resource for further information. This support document reports on the outcomes of 35 interviews with employers in five…

Mandatory continuing professional education is accepted across many professions as a re-credentialing mechanism to maintain professional competency. Self-directed learning is a widely recognized type of learning to meet mandatory continuing professional education requirements. The nature and characteristics of self-directed learning has been…

The general problem was that, in the competitive telecommunications industry, information technology service providers have to develop ways to improve on customer satisfaction and service quality during service disruptions to meet service level agreements. A descriptive phenomenological study was used to explore the lived experiences and…

This mixed-methods qualitative study examined the relationship between perceptions of the importance of social media (i.e., Facebook, Twitter) with community service projects and volunteerism. Participants (n = 80) were interviewed and surveyed regarding their experiences in participating in a variety of community service work (CSW) projects…

Advanced technology innovations have contributed to the development of learning and performance solutions in both traditional and mobile workplaces. This study observed the use of the proprietary Global Positioning System (GPS) developed by Phonenav as a performance improvement solution in a mobile workplace. Thus, the study investigated the use…

This article describes how in recent years, the multimedia recording capabilities of mobile devices have been used increasingly to create a more active, learner-centred educational experience. Despite the proven value of student-generated multimedia projects, there are still gaps in our understanding of how students learn during them. This article…

Information technology has become increasingly necessary for competition in the 21st century. The medical industry has taken on a more comprehensive approach by creating and adopting different types of electronic medical records (EMR). Laws and regulations, such as the Health Insurance Portability and Accountability Act (HIPAA) or the Meaningful…

Digital technologies have fundamentally altered how journalists communicate with their sources, enabling them to exchange information through social media as well as video, audio, and text chat. Simultaneously, journalists are increasingly concerned with corporate and government surveillance as a threat to their ability to speak with sources in…

This article shares case studies from in-depth research that investigates Latino immigrant families' use of technology, focusing on family technology practices that were interest-driven, cross-setting, and in some cases also collaborative among family members. Three cases illustrate ways that families--all of whom included elementary school-age…

In this paper, we explore the role of online social networks in the cultivation of pathways to higher education for refugees, particularly for women. We compare supports garnered in local and offline settings to those accrued through online social networks and examine the differences between women and men. The paper draws on complementary original…

This paper presents the prototype of a foreign language learning space, based on the construction of an integrated formal/informal learning environment. Before the background of the continued innovation of information technology that places conventional learning styles and educational methods into new contexts based on new value-standards,…

While advances have made it possible for the average Nepali to access mobile phones, computers, and digital cameras, barriers continue to impede access. Like other governments, Nepal responded in 2004 by creating about 80 telecenters to push sustainable technology to its people. Five years later, most telecenters struggle with sustainability. This…

This paper discusses the importance of various Information and Communication Technologies (ICTs) in learning and disseminating relevant information on livestock husbandry in Tanzania. The paper is part of a study that investigated the extent of use of ICTs by urban and peri-urban livestock keepers and how access and dissemination of livestock…

This article presents the early findings of an experimental design to see if students perform better when taking collaborative notes in small groups as compared to students who use traditional notes. Students are increasingly bringing electronic devices into social science classrooms. Few instructors have attempted robustly and systematically to…

We hear or read the following phrases often: "Everybody spends so much time on their smartphones that they never look up." "Just send me an email and we'll work out the scheduling." "You'll find all the job application materials on our website, where you can submit your application online." However, adults with low…