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Peer reviewedDuchastel, Philippe; Lang, Joyce – Journal of Educational Technology Systems, 1996
Considers how performance support systems (PSSs) fit within a business training framework with its own ideal training principles and examines what theoretical principles of learning underlie learning with PSSs. Presents a formal model of learning support that maps out current implementations of this class of system, enabling discussion of its role…
Descriptors: Business, Information Technology, Learning Theories, Models
Carr, Clay; Totzke, Larry – Performance and Instruction, 1995
This third part in a series of six articles on human performance technology (HPT) highlights four characteristics that are needed for managers to successfully advance from practicing training to practicing HPT, including becoming competent with the technology, understanding the client's business, developing trust and credibility, and being…
Descriptors: Administrators, Business, Competence, Credibility
