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Holsbrink-Engels, Geralien A. – Performance Improvement, 2000
Discusses the value of role-play in developing interpersonal skills and presents a 10-step model to help performance technologists design effective role-plays. Highlights include training objectives; designing assessment instruments; task analysis; generality and demonstration; designing social-communicative problems for the content; practice; and…
Descriptors: Communication (Thought Transfer), Content Analysis, Interpersonal Competence, Measures (Individuals)