Investigates the influence of changing demographics, media use patterns, and communication needs on user interest in Integrated Systems Digital Networks for receiving and sending messages and other consumer purposes. Conventional demographic factors alone make inadequate predictors; a wider range of subjective measures, including individual…

This study was conducted to determine how library users in California say library use helps them. While most library effectiveness studies infer effectiveness by looking at the movement of materials or reports of user satisfaction, this study proceeds from the assumption that libraries need to know how library use helps in user terms. The study…

The problem addressed in this qualitative case study focused on the limited amount of scholarly research addressing the use of information and communication technology in U.S. motor carrier operations. The trucking industry is part of the service sector which contributes approximately 67.8 percent to the gross domestic product of the United…

The purpose of this study was to determine the relationship between student beliefs regarding instructor-imposed activities to encourage student use of course textbooks and Life Orientation (i.e., dispositional optimism or pessimism). A convenience cluster sample (n = 105) was obtained from students taking summer classes at a regional state…

Introduction: The aim of this study is to gather knowledge about how different groups of Icelanders take advantage of information about health and lifestyle in their everyday life. Method: A random sample of 1,000 people was used in the study and data was gathered as a postal survey. Response rate was 50.8%. Analysis: K-means cluster analysis was…

Discusses the accuracy of reference service in libraries as measured by evaluating answers that reference librarians give to factual questions. More than 30 reference accuracy studies are analyzed, variables explored in each study are examined, further research needs are described, and suggestions for improving service quality for reference…

Describes a survey that profiles faculty use and perceptions of the academic library and identifies specific predictors of faculty perceptions of library performance. Differences by rank and academic area are highlighted, and then used to develop action plans for overall liaison programs and for individual liaisons between libraries and…