Word processing instructors and supervisors and correspondence secretaries were surveyed concerning their perceptions of correspondence secretarial competencies, training loci, job qualifications, and company training programs. Findings indicate that entry-level skills are most often learned in company training programs and advanced skills are…

This study compared the entry-level word processing enabling skills of 419 graduates from postsecondary schools in Alberta and compared the entry-level skills these individuals were taught with the enabling skills they were using within one year of employment. (JOW)

Research offers educators information on the skills that will be needed by office employees as new technologies are introduced into the workplace. Surveys and studies sponsored by private organizations as well as private businesses indicate that employers still require secretaries to have a solid foundation in the more traditional secretarial…

The purpose of phase I of a feasibility study was to provide information to serve as guidelines for implementation of telecommunications into the office technology curriculum at Jefferson College. Extensive research of available literature and interviews with users and vendors of telecommunications equipment provided the background necessary for…

This study investigated computer and word processing operator skills necessary for employment in today's high technology office. The study was comprised of seven major phases: (1) identification of existing community college computer operator programs in the state of Washington; (2) attendance at an information management seminar; (3) production…

Based on a DACUM (Developing a Curriculum) analysis, this curriculum guide contains five units designed to help teachers prepare and present a course in office skills. The units cover the following material: performing communication functions; producing documents, using typewriters and computers; coordinating an office; operating office equipment,…

The purpose of a study was to analyze employers' secretarial skill requirements and the secretarial curriculum requirements of postsecondary proprietary business schools in the Harrisburg, Pennsylvania, area and to determine if and how the requirements differed. Data were gathered through a survey mailed to the 10 largest nongovernmental employers…

This syllabus describes the basic competencies needed by entry-level workers in the field of word processing. Competencies are organized according to the following skill areas: systems operation; text creation; storage, and printing; revision; formatting; text applications; word processing center procedures; word processing theory; and…

This document contains vocational education program courses standards (curriculum frameworks and student performance standards) for exploratory courses, practical arts courses, and job preparatory programs in business education offered at the secondary or postsecondary level as a part of Florida's comprehensive vocational education program.…

This Administrative and Office Technology Occupational Competency Analysis Profile (OCAP) is one of a series of competency lists, verified by expert workers, that have evolved from a modified DACUM (Developing a Curriculum) job analysis process involving business, industry, labor, and community agency representatives from throughout Ohio. This…

The Job Literacy Project used the same adult literacy framework as the National Assessment for Educational Progress (NAEP) research and began the process of applying the framework to the world of work. The NAEP framework consisted of three scales: prose, document, and quantitative. The project tested a new methodology called Job Literacy Analysis,…

A study examined the use of office technology and the changing role of the management supportive staff in the modern office. During the study, the researcher conducted prearranged, one-hour personal interviews with individuals responsible for supervising day-to-day activities of management supportive staff at 50 companies in 16 sites. The…

This report consists primarily of employer views on hiring practices and training needs in 17 occupations in five occupational areas (office work, distribution, service, communications, and crafts). Described first are the activities of the Labor Market Information Network that resulted in the compilation of data presented in the report. The…

These State Curriculum Standards for Business Education are designed for use by school district administrators and teachers in developing local business education programs. The first section shows a cross-reference of new courses and programs to existing courses and programs in Delaware. Course descriptions that identify the title, length, and…

This curriculum guide is designed to train students in the competencies necessary to meet the needs of the automated office in entry-level information processing positions. The guide is organized into 16 units that are correlated with the essential elements for the business information processing course. Introductory materials include a scope and…