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| Business Communication | 1 |
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| Baker, William H. | 1 |
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Peer reviewedBaker, William H. – Business Communication Quarterly, 2001
Describes an approach to teaching students a basic design process for routine business documents like memos, letters, and reports. Outlines the design principles of HATS (Headings, Access, Typography, and Spacing), how they apply in before-and-after fashion to various documents, and discusses an assignment in which students redesign an existing…
Descriptors: Business Communication, Business Correspondence, Class Activities, Design
