The goals of placement reform and the elimination of developmental education at community colleges were to decrease the misplacement of students and to provide students with quicker access to college-level courses to improve retention and student success rates. However, the new placement reforms may be preventing some nontraditional students from…

To guide designers developing open education resources for adults preparing for a high school equivalency exam, we developed six authentic personas that represented adults without high school diplomas. Our goal was to assist open education resources designers to develop empathy toward their learners and place themselves in their learners' shoes.…