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Direct linkIbrahim, Hamdi H. M. – ProQuest LLC, 2016
Students look for evidence of service quality when selecting a university to attend. Student dissatisfaction with the quality of service may reduce student motivation in online higher-education settings, and low levels of motivation may lead to inferior student performance and a persistently high dropout rate. The purpose of this quantitative,…
Descriptors: Academic Achievement, Learning Motivation, Higher Education, Dropout Rate
