NotesFAQContact Us
Collection
Advanced
Search Tips
Showing all 4 results Save | Export
PDF pending restoration PDF pending restoration
Dougherty, Jennifer Dowling; And Others – 1994
Business process redesign (BPR) is a multifunctional, interdisciplinary, and strategic business improvement methodology designed to improve service, costs, and quality. This book provides a conceptual framework for institutions of higher education to shape such an improvement effort including examples of BPR activities and tools. Chapter 1…
Descriptors: Business Administration, Change Strategies, College Administration, Costs
Russo, C. W. Russ – 1995
This book is addressed to educators and work-place trainers interested in applying the Malcolm Baldrige award criteria and/or the International Organization for Standardization (ISO) 9000 training guidelines for program improvement. An initial section compares and contrasts the ISO standards and the Malcolm Baldrige National Quality Award…
Descriptors: Audits (Verification), Higher Education, Institutes (Training Programs), Management Teams
Boyd, Barry L. – 2003
Using the Delphi technique, a nationwide panel of experts identified 33 competencies that volunteer administrators (VAs) will need during the next decade and categorized them into these five constructs: organizational leadership; systems leadership; organizational culture; personal skills; and management skills. Twelve barriers to acquiring the…
Descriptors: Administrator Evaluation, Administrator Qualifications, Administrators, Competence
Gayeski, Diane – 2002
This book, which is written by a training consultant, is intended to help organizations determine whether specific readily available mobile technologies make sense for their particular learning and performance needs. Chapter 1 discusses the mobile revolution in learning and performance, with special attention to the new work and learning…
Descriptors: Appropriate Technology, Case Studies, Check Lists, Computers