The is a restructuring of Syracuse University (New York) in the 1990s case study for the process of institutional restructuring. Sucess was achieved by promoting the process as positive change and making it an opportunity to involve the community in decision making and to renew institutional values and mission, drawing national attention from…

Describes the process of change at Syracuse University (New York) focusing on the role of core values, institutional mission, and a vision for the future in the change process at a time of declining enrollment and economic difficulties. Results of the process are noted, and suggestions are made for adapting the approach for public colleges and…

Syracuse University (New York) has found that the focused, collaborative approach to institutional administration embodied in Total Quality Management is beneficial. It requires allocation of adequate time and resources, observation of others, communication, addressing high-need areas first, and willingness to adapt, but it may bring resistance…