This document and a companion National Report are the results of a study of the management of catering services in higher education by the United Kingdom Value for Money Steering Group. The national report identifies key management issues for the senior management team in developing a review of catering services, to ensure that they are effective…

Purpose: To deepen the understanding and to encourage further research on leadership best practices for sustaining quality improvement in UK higher education institutions (HEIs). Design/methodology/approach: The literature on leadership provides the theoretical context for the survey of quality managers from 42 UK HEIs. A mix of questionnaires,…

The British experience with nationwide research quality assessment exercises and newly-introduced measures to improve research program accountability is described. Consequences for institutions of higher education and for the system as a whole are examined, using the University of Glasgow (Scotland) as an example. Utility of performance indicators…

This report draws on the first two years' experience, findings, and research of the seven strands of the Raising Quality and Achievement (RQA) Program to draw general conclusions about issues being addressed, progress made, and challenges remaining for colleges in the United Kingdom. It defines quality and achievement, describes the national…

Reviews the impact of reports written as a result of British educational policymakers' trips to the United States during the late 1980s. Examines crucial areas that caught the attention of the policymakers. (CFR)

The process of academic program evaluation in pharmacy in the United Kingdom is described, focusing on the accrediting role of the Royal Pharmaceutical Society, other existing peer review mechanisms, national developments in program evaluation, and school-level components of program quality assessment. (MSE)

Compares quality improvement and accountability processes in the United States and United Kingdom. For the United Kingdom, looks at quality audits, institutional assessment, standards-based quality assurance, and research assessment; in the United States, looks at regional and specialized accreditation, performance indicator systems, academic…

This booklet is designed to assist British further education college managers responsible for quality assurance, human resources management (HRM), human resources development (HRD), corporate development, strategic planning, staffing/personnel, and curriculum in using national standards for HRM and HRD in further education. A synopsis, users'…

This collection of readings is intended to provide a source book on best practices in staff development in higher education within a British context. The 13 papers are grouped into three parts: part 1 presents the educational development tradition which has focused on development of staff as teachers; part 2 considers development of staff in…

This self-assessment manual and its companion publication on preparing for accreditation explains how further education (FE) colleges throughout the United Kingdom can use self-assessment to achieve and document measurable improvements in their operation and services to increase their chances for accreditation. The following are among the topics…

An administrator of the United Kingdom's Open University and two cofounders of Western Governors University participate in a panel discussion of higher education in a global marketplace, the potential for new networked delivery strategies, the future of selective, conventional institutions and the traditional student experience, the influence of…

This book contains 16 papers on learner support in distance education in an international context. The following papers are included: "Constructivism or Confucianism? We Have the Technology, Now What Shall We Do With It?" (Louise Aylward); "Exploring Informal Study Groups in a South African Teacher Education Programme" (Carol…