This discussion of potential uses of mediation as a management and communication tool focuses on the library setting. The nature of conflict is considered, and the concept, basic principles, and applications of mediation as a form of conflict resolution are presented. The four steps in the mediation process are then described: (1) Introduction,…

Discusses corrective action and employee discipline in library management, covering: (1) factors affecting the library manager's right to discipline; (2) employee orientation and training; (3) employee performance measurement; (4) corrective strategies; (5) termination as an option; (6) the importance of fairness; and (7) positive results of…

Discusses how women library managers can use efficient time management techniques to help them make the best of both career and home work environments. Nine basic steps to greater efficiency are presented, and external and internal time wasters are listed. (EM)

When professional movers are hired to move a library collection, drawing up written specifications becomes the most important part of the planning process. Specifications explain exactly what needs to be done, form the basis for a legal contract, and provide the basis for determining the cost of the job. Precision is an important component of…

Explains the purpose of audits for libraries and describes three types of auditors--internal, government, and external--and five types of audits--financial, compliance, operational, performance, and special review. Guidelines for preparing for an audit and dealing with a surprise audit are provided. (EM)

Discusses the importance of educating library patrons about the library's finances and the impact of budget constraints and the escalating cost of serials on materials acquisition. Steps that can be taken in educating patrons by interpreting and publicizing financial information are suggested. (MES)

The Guidelines are focused on the library services to babies and toddlers, their families and supporting organizations dealing with early literacy and appropriate services for the very young. Early brain development research has shown the unequivocal impact that talking, singing and reading to babies and toddlers can have on their acquisition of…

This book highlights the importance of good financial and cost management in libraries and information centers to make best use of available resources, and illustrates how to maintain user services. The book applies current research and theory of financial management techniques to situations faced in libraries and information services. Eight…

This manual is intended to serve as a guide for public library directors and boards of trustees in meeting the requirements of Wisconsin's public librarian certification law which requires certification for administrators of public library systems, county libraries, county library services, and municipal public libraries. The manual contains the…

Focuses on advantages and disadvantages of centralizing the administration of a bibliographic instruction program in the academic library reference department, noting objectives in administration of such a program; concerns to be addressed prior to deciding who, within organizational structure, administers program; and administration through…

Suggests guidelines to be followed by library administrators and managers to deal effectively with changes caused by the introduction of automation or technology projects within a library. The need for planning is emphasized, staff participation is stressed, adequate training and preparation are discussed, and financial planning is considered.…

This handbook was assembled to aid Michigan communities in the establishment of district libraries, or libraries formed by united efforts and resources of two or more municipalities. Two major areas are covered, establishment and funding. The "Establishment" section outlines steps involved in the process, sample resolutions of…

Reviews the laws governing access to employee records including the U.S. Constitution, especially the Fourth and Fifth Amendments of the Bill of Rights; the National Labor Relations Act; the Privacy Act of 1974; state privacy statutes; and common-law privacy protections from court opinions. Recommendations for management actions are included. (EM)

This manual is intended to provide a free resource on essential network security concepts for non-technical managers of small libraries. Managers of other small nonprofit or community organizations will also benefit from it. An introduction defines network security; outlines three goals of network security; discusses why a library should be…

Describes different types of financial reports needed in libraries as the bases for accountability, evaluation, and decision making. The appropriate form and content of reports are identified in terms of the audience and the use of the report. (CLB)