"ARL" is the bimonthly report on research library issues and actions from ARL (Association of Research Libraries), CNI (Coalition of Networked Information), and SPARC (Scholarly Publishing and Academic Resources Coalition). "ARL" reports on current issues of interest to academic and research library administrators, staff and users; higher…

This article enumerates factors which created demand for fee-based information service (commercial databases, competition for proprietary information in business world, effectiveness of librarians) and relates experiences at two public libraries. Sources of business, value of advertising, techniques of selling, and hiring and deployment of staff…

This paper surveys the history and development of some of the major theories and concepts of leadership: (1) the trait approach--research focusing on personality characteristics presumed to set leaders apart from others; (2) leader behavior--what leaders actually do; and (3) situational variables--characteristics of the particular situation.…

This paper examines the use of language as a tool to gain a position of leadership, to improve the caliber of leadership, or to expand the territory of leadership in any situation, and in libraries in particular. The discussion begins with a brief analysis of the process of spoken, written, and nonverbal communication, with an emphasis on…

This paper presents a simple model of the communication process and discusses the transmission of meaning from the sender to the receiver of a message. The model is applied to the library organization, and problems which may arise from various interpretations of messages are considered. The relationship between information and meaning is then…

Explores the relationship between libraries and archives, given that archives frequently are located administratively and physically in libraries. The reasons for this organizational cohabitation, and the need to recognize archives as a unit distinct from the library, are discussed. (CLB)

Legal implications of oral history research and collection can be divided into four broad areas of concern, including copyright, restriction of access, libel, and contracts. This document presents highlights from various authorities in each of these areas. Peterson notes that interviewers and interviewees hold the copyright to their own words; a…

A study based on a model developed by Henry Mintzberg examined the internal and external managerial roles of 126 New England college and university library directors. Survey results indicate that the 97 responding directors were primarily involved with internal managerial roles and work contacts. (CDD)

Argues that leadership and managerial skills should be developed in all librarians including children's librarians. The problems of developing managerial skills as a training function of the library organization are addressed and suggestions for an administrator planning such training are given. (EM)

Discussion of issues in management of library automation includes: (1) hardware, including systems growth and contracts; (2) software changes, vendor relations, local systems, and microcomputer software; (3) item and authority databases; (4) automation and library staff, organizational structure, and managing change; and (5) environmental issues,…

This paper focuses on the role of feedback in effective communication and ways in which feedback can assist library managers at all levels in performing their role as leaders. The various kinds and sources of feedback are discussed, and the relationship between feedback and goal setting are considered, as well as the effects of goal setting and…

This discussion of the mentor/protege relationship in the library setting begins by examining the benefits of mentoring for both individuals and the organization. Characteristics of mentors, guidelines for self-assessment of strengths and weaknesses for a potential mentor, and protege characteristics that will attract a mentor are outlined.…

This paper examines the role of communication in library leadership. The discussion is organized into 14 sections: (1) multidimensional approaches to effective leadership communication and varying communication style to the situation; (2) the importance of conciseness; (3) streamlining library communication; (4) the vision being communicated by…

This paper begins with a discussion of the role of communication in the organizational setting in general and in libraries in particular. Four attributes of effective communicators and the responsibility of library managers to foster a communication climate manifesting these attributes are then examined: (1) trust, (2) empathy, (3) openness, and…

Although the library field is heavily populated by women, management positions are largely held by men. While this imbalance is frequently attributed to such factors as social structure and traditional prejudices, writers on self-esteem generally agree that a positive self-concept is significant for women aspiring to library management positions.…