This case was written for school leaders, specifically for administrators interested in addressing and improving school culture. Often efforts to address toxic culture and organizational change result in resistance, requiring leadership that is capable of influencing and inspiring cultural transformation. However, leaders who embark on these types…

When the Model Work Standards were first crafted more than two decades ago, they were built on the premise that quality child care jobs are the cornerstone of high-quality services for children and families. The intent of these standards is to make it possible for those who choose teaching young children as a career to reasonably and responsibly…

Describes both a dichotomy between library managers and library staff involved in direct service and a supervisory development instrument intended for use by employees to rate supervisors. This instrument, which is included, is designed to encourage an organizational climate characterized by mutual trust and shared values among supervisors and…

Designed to provide the information and guidance required to establish and operate a workforce planning system for the library, archive, and information sector in developing countries, this manual shows how to collect, analyze, and understand information about the current state of the workforce, about its development, and about the likely future…

Decreasing enrollments and financial problems have led to considerable restructuring in North Dakota schools. One form of restructuring was the creation of dual-role administrative positions combining two or all of the roles of superintendent, elementary principal, and secondary principal. In 1987, 47 of 51 administrators holding such positions…

State University of New York (SUNY) faculty, professionals, and librarians who have disabilities were surveyed to determine whether a fund should be established to facilitate the hiring of, and provision of accommodations for, people with disabilities in the SUNY system. The researchers interviewed 25 employees with disabilities at 7…

A dramatic increase in interlibrary loan (ILL) in academic and research libraries in the last five years, combined with a changing office environment, is forcing reassessment of the relationship between the volume and cost of loans to service quality. In the spring of 1988, a survey was sent to 116 member libraries of the Association of Research…

The public's demand for improvement of schools; the concern, debate, and inquiry about the principal's role; and the importance of principals' own views about their activities emphasize the need to enhance the body of knowledge about public school principals. This study utilized a 14-page questionnaire grouped into the following sections: (1)…

This report describes a five-part study conducted at the Brigham Young University library during the winter semester of 1987 to assess the quality of the reference service provided to library patrons by student reference assistants (SRAs) after a full semester of SRA participation in the reference patron service system. The study focused on…

It has become more and more common to read and hear that the essential factor underlying effective schools is an ethos or culture of excellence and that effective school leaders are culture builders. The main purpose of this study was to ascertain administrators' views of their schools' climate. The second purpose was to examine imperative skills…

The characteristics, education, employment patterns, salaries, job satisfaction, and other characteristics of registered nurses (RNs) across the United States were examined in a national survey. Of the initial sample of approximately 54,000 of the nation's more than 3,066,000 licensed RNs, 35,579 RNs (72%) submitted usable responses. From 1980 to…