A discussion of quality assurance in Portuguese universities looks at the environment of expanding enrollments and new laws concerning program quality. It is proposed that evaluation should be informative, exhaustive, and concise, and should involve cooperation between evaluators both internal and external to the institution. (MSE)

Strategies used by Griffith University (Australia) to control quality, in response to increasing external pressure for accountability, are outlined. The central strategy involves devolving responsibility to faculties and schools, who must develop plans for quality control within their own academic cultures. Barriers to implementation, including…

A discussion of external evaluation of a college or university program or unit looks at two different approaches used in the United States for accreditation purposes--standards of good practice and competency-based learning and review. Methods of maintaining consistency and eliminating bias are examined briefly. (MSE)

A recently implemented program of institutional evaluation in Spanish universities, designed with the intention of improving the quality of teaching, research, and administration, is discussed. Objectives and mechanisms for assessment in each of these areas are detailed. (MSE)

The quality assessment process for Australian universities is examined, including its impact on quality improvement, whether judging quality at the institutional level is too coarse a measure to give accurate results, some alternatives, and whether the whole institution approach may lead to greater external interference in institutional affairs.…

Protocols for evaluating programs in Quebec universities are described. The evolution of the system is reviewed, and policies and procedures for assessing both new and existing programs, both internally and externally, are outlined. (MSE)

An explanation of the periodic evaluation of Laval University (Canada) programs begins with an outline of the university's organizational structure and administrative bodies. The justification, objectives, and scope of the evaluation policy are then described, and some benefits and problems are discussed. (MSE)

First, the role of the association of universities in the Netherlands in external institutional evaluation is examined. Then, three basic tenets of program assessment are discussed: (1) university programs must be of academic quality; (2) program content must not be too compressed; and (3) programs should be challenging for students. (MSE)

Polish higher education is no longer a driving force for social and economic change. Barriers to reform include funding, staffing, and inefficient management. It has become necessary to enhance the role of private institutions, increase age participation, and increase income through commercialization of services. Needs include greater…

Current and likely future national policy and procedures for British university program evaluation are discussed, including assessments undertaken at different levels of governance. Issues in the national debate over assessment and accountability are enumerated and illustrated in the case of the University of Brighton. Persistent difficulties in…

The evolution to date of the United Kingdom's Administrative Computing Initiative for universities, a program funding development of institutional management systems for both operations and planning, is described. The program divides universities into four families, each of which has adopted a different approach to systems development. (Author/MSE)

The Higher Education Information System (HIS) is Germany's publicly financed service institution serving higher education. One of its functions is to act as a clearinghouse for computer software for higher education. The evolution, role and mission, founding principles, and services of HIS in this capacity are explained. (Author/MSE)

Origins of Australia's university quality improvement program are outlined, and its design is examined. Issues discussed include implications of the program for individual institutions, its proposed method of redistributing research funds, and potential problems associated with performance appraisal. (MSE)

A discussion of management information for college or university administration looks at types of information needed, the management/administration relationship, the effect of administrative organization on information needs, and strategic planning and policy formation. The University of Amsterdam (Netherlands) system is described, and an…

The Complutense University of Madrid (Spain) has conducted two surveys, one of students and faculty and one of faculty only, to evaluate courses and investigate teacher attitudes about the institution's conditions for teaching and research. Results of the studies are presented, and their relevance for institutional decision making is discussed.…