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Redmon, William K. – Journal of Applied Behavior Analysis, 1992
This paper identifies critical components of recent organizational quality improvement programs and specifies how applied behavior analysis can contribute to quality technology. Statistical Process Control and Total Quality Management approaches are compared, and behavior analysts are urged to build their research base and market behavior change…
Descriptors: Behavior Change, Behavior Modification, Behavioral Science Research, Improvement Programs
Peer reviewed Peer reviewed
Harchik, Alan E.; And Others – Journal of Applied Behavior Analysis, 1992
A model of ongoing consultation was effectively implemented in a community group home for eight adults with severe and profound mental retardation. Two consultants taught staff members to use a token reinforcement system, engage clients in a variety of activities, and improve staff interactions with clients. (Author/DB)
Descriptors: Adults, Caregivers, Consultation Programs, Group Homes
Peer reviewed Peer reviewed
Mawhinney, Thomas C. – Journal of Applied Behavior Analysis, 1992
The history and main features of organizational behavior management (OBM) are compared and integrated with those of total quality management (TQM), with emphasis on W.E. Deming's 14 points and OBM's operant-based approach to performance management. Interventions combining OBM, TQM, and statistical process control are recommended. (DB)
Descriptors: Administration, Behavior Change, Behavioral Science Research, Improvement Programs