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Download full textRavenhall, Mark; Ogilvie, Margaret; Ewens, David – 2002
This booklet outlines the new policy context facing adult and community learning (ACL) providers in Great Britain in their pursuit of high-quality learning experiences for their customers. It shows how a Total Quality Management (TQM) approach to supporting staff development can be effective in securing quality. TQM components are values,…
Descriptors: Adult Education, Adult Educators, Adult Learning, Check Lists
Nashashibi, Pauline – 2002
This document explores the United Kingdom's developing practice of recognizing adult students' achievement in ways that make flexible use of the learning outcomes methodology, provide a mix of accredited and non-credited work, and are sensitive to the ethos of adult learning. (That ethos is often characterized by adult students' desire for…
Descriptors: Achievement, Achievement Rating, Adult Education, Adult Educators
