Florida Atlantic University established a computer user services department separate from administrative computing, academic computing, and the management information system to provide user support independent of the specific computer application. The challenges encountered and their solutions are outlined, and recommendations are made for other…

As the largest university in the state, Virginia Polytechnic Institute and State University has developed a reputation as a computer-intensive, technology-rich environment. A case study examines the growth of this environment, the evolving relationship between technology and teaching and learning, and how assessment has recently assumed an…

This article is adapted from the introduction to EDUCOM's forthcoming book, Campus Networking Strategies, which includes 10 case study chapters detailing academic experiences with computer networking. Topics discussed in the introduction include network issues for management, networking economics, engineering and telecommunications issues, and…

This volume contributes to the understanding of higher education's catalytic role in shaping the microcomputer revolution. Academic computing is viewed here as a social and cultural phenomenon. An in-depth collection of mainly ethnographic studies of the academic computing revolution--its consequences, meanings, and significance--is presented. The…

This book contains case studies that look at using technology in a wide range of situations, from fully online courses to more traditional face-to-face settings. The case studies deal with issues related to student interaction, teaching and assessment, planning and development, and policy. The following case studies are included: (1) "Flame…

Argues that, with technology costs and revenue opportunities changing rapidly, colleges' future financial strategies concerning technology will have to be more agile and adaptable than ever. Presents financial models from 20 independent colleges and universities, and discusses how they have been used to define a financial strategy for technology…

The information division at Cornell University (New York) information resources division has determined that its traditional program development method is inadequate to meet the demographic, fiscal, and technological demands of the 1990s. It is changing its systems analysis and design procedures to deliver applications better, faster, and with…

Asserts that teacher educators struggle with how to represent the complexities of teaching in an isolated and sanitized undergraduate classroom. Describes three approaches: (1) case studies; (2) development of hypermedia environments; and (3) the integration of electronically based computer networks. (CFR)

This study presents preliminary information about how Alberta school jurisdictions are currently providing technical support to schools and administrative offices. The focus of the study is on costs, planning and management practices, and key issues. Six "case study" jurisdictions were examined in depth, and a questionnaire was used to…

Computers and other new technologies are changing how school buildings must be designed. Introduces full range of building designs that high-tech learning necessitates. Tables present unit costs for many infrastructural and network electronics components of advanced telecommunication systems now being installed in schools. A hypothetical case…

The evolution of the student tracking system at Amarillo College, a Texas community college, is chronicled for three stages: (1) early efforts; (2) participation in the development of a consortium-based longitudinal student tracking project beginning in 1986; and (3) more recent developments. Tools and techniques used at each stage are discussed…

Arizona State University has created longitudinal student files capable of tracking each student's curricular and financial aid history from entry until graduation. The structure of the files, their creation and maintenance, and their evolution over the years are described. Uses of the files to conduct different kinds of studies to inform…

This study was commissioned by participating school districts served by the Mohawk Regional Information Center (New York) to document the differences that computer-related technology has made for the region's students, teachers, and schools. Elementary and secondary school teachers (n=4,041), students (n=1,722), and administrators (n=225) in 159…

This book answers more than 70 key questions that business managers and trainers ask about using e-learning in their company as a business tool. Chapters 1 and 3-11 are comprised of questions and answers related to these topics: what e-learning is all about; what e-learning costs; applying e-learning to the business; what today's e-learning…

Teachers are responsible for juggling knowledge of where students are and where they need to go; having insights into students' special needs and progress; choices of curricular activities and materials; rules that govern children's participation; expectations from parents and communities; and the norms and rules that govern them as teachers. The…