Effective use of technology in areas that include admissions, record keeping, billing, compliance, athletic administration, and more hold untold potential to transform higher education by introducing significant efficiencies and dramatic cost reductions in serving students. How the institution organizes itself will to a large extent depend on how…

Online education has become a prevalent means of program and course delivery, especially within teacher education programs. However, the lack of preparation in online design is concerning, especially in the field of teacher education where the focus is preparing preservice and practicing teachers to implement effective, evidence-based…

Researchers and policy makers around the world are increasingly acknowledging the importance of developing a school-based ICT policy plan to facilitate the integration of information and communication technology (ICT) in education. Despite this interest, not much is known about how schools can develop their local ICT policy capacity and how to…

An interview with Stephen C. Hall and Constance F. Towler of the Harvard University Office for Information Technology (Massachusetts) addresses issues in implementing management techniques to improve and maintain program quality. Topics include motivation, executive-level knowledge and support, specific changes made, and response and assistance…

Reorganization of the information systems at Indiana University is chronicled and the role of computing services in linking all parts of the institution in support of both education and administration is discussed. Involvement of planning and policy groups in developing directions and initiatives is also outlined. (MSE)

At Eastern Washington University, strong executive leadership in a planning process incorporating a microcomputer-based model has begun to enable integration of campus planning and budgeting. The computer model offers departmental planners a sophisticated tool for analyzing alternative strategies over a number of years. (MSE)

Florida Atlantic University established a computer user services department separate from administrative computing, academic computing, and the management information system to provide user support independent of the specific computer application. The challenges encountered and their solutions are outlined, and recommendations are made for other…

Pennsylvania State University's award-winning electronic approval system allows administrative documents to be electronically generated, approved, and updated in the university's central database. Campus business can thus be conducted faster, less expensively, more accurately, and with greater security than with traditional paper approval…

A discussion of Boston College's system allowing students to display and print their campus records at automated teller machines (ATMs) around the institution looks at the system's evolution, current operations, human factors affecting system design and operation, shared responsibility, campus acceptance, future enhancements, and cost…

For liberal arts colleges, an alternative method of planning for information technology is to seek nontechnology priorities for which information technology can be justified. Drew University (New Jersey) and Hartwick College (New York) have used this opportunistic approach successfully, in different ways. (MSE)

A methodology to assist decision making about the relative priorities of alternative projects developed at the University of Western Ontario is described. The method identifies the principal options for information systems development and permits application of executive judgment to the strategic importance of competing projects. (Author/MSE)

As the largest university in the state, Virginia Polytechnic Institute and State University has developed a reputation as a computer-intensive, technology-rich environment. A case study examines the growth of this environment, the evolving relationship between technology and teaching and learning, and how assessment has recently assumed an…

Seven papers from the 1990 CAUSE conference's Track IV, Policy and Standards are presented. Topics addressed in this track include data administration, computing access, involvement of constituencies in policy making and enforcement, and institutional standards for departmental systems. Papers and their authors are as follows: "Evolution of a…

A strategy at the University of Virginia to use electronic forms to reduce the size of its data entry operation has led to development of a prototype of an electronic forms system based on World Wide Web technology. The elements of the system, its structure, and its implementation to date are described. (Author/MSE)

Data management challenges at the Pennsylvania State University are discussed, including providing user access to data, developing a classification system for data elements, eliminating the manual process for creating tailored user views, and developing data dictionary user enhancements. Solutions are provided to give insight into problem solving.…