The experience of Southern Illinois University at Edwardsville suggests that encouraging research office staff to apply for grants can be a rewarding learning experience and can improve office visibility and credibility, staff confidence and professionalism, and staff sensitivity to faculty involved in grants development. (MSE)

The activities undertaken by the advising system at Oklahoma State University's College of Arts and Sciences are described. In addition, characteristics of colleges that value the academic advising function and the importance of meeting student needs are sketched. One component of Oklahoma State University's advising system has involved…

This publication presents 14 departmental case studies of the preparation and support provided to part-time teachers in Scottish institutions of higher education. The case studies are grouped in four sections according to the category of part-time staff involved: practicing professionals (professional teaching assistants, lawyers, artists, and…

This paper analyzes the implementation of a staff development and appraisal scheme at the University of Birmingham, England. The analysis focuses on the stakeholders and the decisive factors that were influential in effecting this innovation. Explored are three perspectives on leadership on how appraisers can become more effective. (GLR)

A case study of an organization development intervention in a large New York State school district describes to staff developers the complex process of discovering and responding to organizational needs. The discussion focuses on understanding the problem; frameworks for diagnosis and intervention; and implementing the intervention strategy.…

Total Quality Management, based on theories of W. Edward Deming and others, is a style of management using continuous process improvement characterized by mission and customer focus, a systematic approach to operations, vigorous development of human resources, long-term thinking, and a commitment to ensuring quality. The values espoused by this…

A staff development program at California State University at Long Beach trains faculty and other personnel to participate in earthquake-related search and rescue operations on campus if needed. Vendor-trained staff members prepared a campus training program in emergency operations, fire suppression and protection, casualty assessment, urban…

This report examines student services within British institutions of higher education and provides six case studies of institutions that have developed approaches to the management of their student services. It includes the findings of a national survey of 100 colleges of further education (66 percent responded) that investigated a variety of…

This manual, in workbook format, introduces the principles of how to conduct an effective employee performance appraisal in the higher education setting. It uses several case studies to illustrate these principles. It is designed to be used for individual study or group workshops and seminars. The topics discussed include establishing a positive…

This seven-chapter report explores in depth how issues relating to race, language, and culture can be incorporated into every stage of a reform process targeting supports to disadvantaged children and families. The report draws on 1993 research involving a survey of 98 collaborative programs in California, site visits to seven collaborative…

Designed for managers and workers in virtual organizations as well as adult and continuing educators in higher education, associations, and private sector, this book outlines a customer-driven performance management system and explains its use as a development tool. The characteristics of virtual organizations are described, and the rationale for…

The Third World countries of Botswana and Tanzania have used Radio Learning Group (RLG) campaigns effectively to get a limited amount of important information to a very large group of people at the same time. During campaigns voluntary participants organized in groups of 5-20 meet twice a week for about 5 weeks to listen to radio broadcasts about…

To provide administrators and teachers with a set of essential elements and principles to consider in using inservice programs for school improvement, this document presents a model comprised of 27 dimensions identified as important elements of effective inservice programs. These dimensions were identified through a review of the research…

Designed for education leaders who seek to apply multimedia technology in schools, this guide addresses not only hardware and software matters, but also a wide range of related issues that schools face. Various facets of the topic are addressed in 12 papers presented under 8 broad headings: (1) Multimedia Technology (Racquel Skolnik and R. G.…

Describes the management approach used to introduce new technologies in an academic library and the success of this approach. The management of change is discussed in terms of communication between management and personnel; management style; development of a system; staff development; and sensitivity to staff reactions and needs. (CLB)