Higher education expert William F. Massy's decades as a professor, senior university officer, and consultant have left him with a passionate belief in the need for reform in America's traditional universities. In "Reengineering the University," he addresses widespread concerns that higher education's costs are too high, learning falls…

This article encourages community college leaders to employ ethical paradigms when constructing and considering alternative courses of action in decision-making processes. The authors discuss four previously articulated paradigms (e.g., ethic of justice, ethic of critique, ethic of care, and ethic of the profession) and propose an additional…

Two-year colleges are facing major change. The majority will undergo a turnover in college presidencies in the next ten years, at a time when they are being asked to be engines for economic growth, enable more students--and a greater diversity of students--to gain 21st century qualifications, and provide a pathway to higher degrees, all with…

The role and responsibilities of the chair of an academic department in higher education is considered from the perspective of both actor and agent, within the context of the institution being served and the department being represented. The intent of this article is to further research on the role of department chair by analyzing it in the…

Based on research on hiring strategies used in community colleges nationwide, the authors use games as analogies to show how hiring practices are similar in many ways to games. They present a model for more entrepreneurial, innovative, and strategic approaches to hiring. Following a Foreword by George R. Boggs, this book contains seven chapters.…

The mission of this new fourth edition is to provide the reader with a solid foundation in the historical and philosophical perspectives of college student affairs development; assist the reader in understanding the major concepts and purpose of student affairs' practice, methods, and program models; enable the reader to conceptualize the theme,…

Calls for more effective management of the governance process. Reviews models of governance systems and offers suggestions for effective governance. Includes a checklist of questions to be asked of those responsible for governance systems in community colleges. (DMM)

Presents a general framework for financial modeling in college planning, and applies the model to a representative, small, liberal arts college. The model allows administrators to explore the financial consequences of curriculum, staffing, workload, average class size, scholarship, and enrollment decisions in terms of both short- and long-term…

Constructs an input-output model, similar to those used to analyze interdependence among sectors in an economy, for application to administration of a school within a university. The model makes possible forecasting of personnel requirements for each component within the school, generated by changes in external demands for school services that…

A general research analysis model that can be used by colleges and universities is presented. The model may be useful to institutional leaders with no formal training in marketing and can assist in understanding the delicate interaction between activities and components critical to the overall marketing process. (Author/MSE)

A model student code is provided for use by college and university counsel in creating their own written student disciplinary codes. Commentary on each section of the model code offers practical reasons for inclusion and some suggestions on how college counsel might approach certain disciplinary issues. (Author/MSE)

The participative model of institutional budgeting is compared briefly with two other common models, and its rationale is discussed. An explanation of nine basic principles of participative budgeting uses examples from a variety of colleges and universities, and concludes with the author's reflections on the approach, based on his experience. (MSE)

The situational leadership model developed by Hersey and Blanchard is described, and the task-specific model is then applied to the four primary tasks of college faculty--teaching, research, community service, and institutional service. The model combines directive and supportive behavior as they are reflected in four distinctive leadership…

Different models of academic governance and their implications for management and leadership are examined. It is argued that the United Kingdom's universities and polytechnics have relied on increased managerialism rather than the essentially collegial cybernetic model in recent years and may have sacrificed long-term goals for short-term success.…

It is argued that colleges and universities need to understand the importance of customer service in student retention, particularly in a competitive marketplace. Customer service concepts that work in the private sector are seen as useful in higher education, and a model is proposed. (MSE)