Two approaches to assessment of quality in higher education, the production-measurement and stakeholder-judgment perspectives, are described and compared in a review of literature. It is concluded that, although the production-measurement approach is dominant, it is too narrow a conceptualization and cannot accommodate the diversity of goals and…

Although higher education institutions dislike rankings published in the mass media, they like the attention the rankings create and prefer to be included rather than excluded. Common criticisms of the methodology include emphasis on inappropriate criteria, unfair comparison of private and public institutions, faulty assumptions, inaccurate data,…

Investigates costs and operations of back office activities of three middle-sized research libraries focusing on costs of labor and effects of automation. Measuring costs, labor compensation differences, differences in hours per volume, differences in organization, reduction of labor costs due to automation, and the quality dimension are…

This study was designed to fill the "implementation measurement" gap. A methodology to quantitatively measure the level of Comprehensive School Reform (CSR) implementation that can be used across a variety of CSR models was developed, and then applied to measure actual implementation of four different CSR models in a large number of schools. The…

Tuition Assistance (TA) is a military-sponsored program that reimburses military members for 75% of the tuition costs of college classes while on active duty in the hope of making military service more attractive to young people and encouraging them to remain in the military. TA's effectiveness was examined by using two models--a bivariate probit…

The Composite Indicator of Changes (CIC) in average salaries and wages paid by public school systems is designed to reflect overall changes, to compare salary trends among various categories of personnel, and to analyze salary trends in an individual school system and among groups of school systems. Annual updates of the CIC are computed from data…

This report provides data to evaluate salary and wage trends in education. The statistical measure used to gauge and compare changes in salaries and wages paid by school systems is the Composite Indicator of Changes (CIC). This measure is designed to reflect changes in much the same way as the Dow Jones Average or the Standard and Poor's Index.…