Opportunity America received a grant from Lumina Foundation to conduct a national research study of community colleges' credit and noncredit occupational education programs and their relationships with employers. Opportunity America contracted with Wilder Research to manage data collection and analysis for the study. The purpose of this study was…

Use of ethnographic methods to assess learning and staff development needs for workplace adult education programs is discussed, focusing on the teacher's role as ethnographic researcher. Four stages of ethnographic research are identified: (1) open-ended, inductive study; (2) structured observation; (3) analysis; and (4) speculation and sharing of…

This guide presents information and materials to help youth programs manage program intake, design an individual service strategy (ISS) as mandated in the Workforce Investment Act, and manage case files. The materials are based on information obtained from staff working in seven successful youth workforce investment programs in Maryland,…