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Penrod, James I.; Dolence, Michael G. – CAUSE/EFFECT, 1991
The concept of reengineering is examined as it applies to colleges and universities, with emphasis upon information technology units. Covered are the purposes, principles, and process of reengineering; organizational change; leadership; reengineering the information technology unit; and critical success factors for reengineering higher education.…
Descriptors: Change Strategies, Engineering, Higher Education, Information Technology
