The Helping Relationship Inventory was used to see whether objective improvement in medical student (n=109) communication skills occurred in a relatively brief (nine-hour) small-group course in interviewing. The study demonstrated that even brief small-group interviewing courses can effect a positive change in communication skills. (Author/MSE)

This article provides ideas on how to conduct alumni telephone surveys: (1) use the information gathered; (2) implement a survey; (3) develop appropriate questions; (4) test a survey instrument; (5) train interviewers; (6) collect the data; (7) analyze the results; (8) report the results; and (9) use the results to take action. (MDM)

One dental education program used patient-instructors to give individual feedback from the patient's perspective to students after each of five interview scenarios. Feedback was constructive and behaviorally oriented. Ratings assessed process and content skills. Results indicates student interpersonal skills improved significantly, content skills…

Complete medical interviews and physical examinations, performed on simulated patients by a class of interns, were videotaped and scored using a rating scale developed for the purpose. Findings show that the system can be used for feedback to both students and program administration concerning performance quality. (Author/MSE)

This manual, in workbook format, introduces the principles of how to conduct an effective employee performance appraisal in the higher education setting. It uses several case studies to illustrate these principles. It is designed to be used for individual study or group workshops and seminars. The topics discussed include establishing a positive…

Reviews the research literature on the value of instructional media and guidelines for effective use in the classroom and reports the results of a recent survey of media utilization in elementary and secondary schools. A checklist and a rating form for evaluating media utilization practices in individual schools are included. (CDD)