Managers within the computing services environment face interesting management challenges, including technological change. A manager is required to exercise judgment to ensure that people understand organizational performance standards. Correct evaluation is the most crucial part of personnel management. (Author/MLW)

Because technology is more prevalent and accessible for use in assessment, this article highlights what counselors and educators need to know when considering the use of computers and the Internet for that purpose. The article concludes with some predictions on how technology might influence assessment and accountability in the future. This…

A study of a medical student clinical assessment program since 1986 at the University of Massachusetts indicates student awareness of increased faculty observation and increased feedback to students during and following clinical rotations. Results indicate a conscious faculty effort to improve students' clinical skills by improved observation and…

To help principals improve as reading leaders, teachers should first provide them with feedback. Although informal comments are important to administrators, teachers' formal feedback in a survey or questionnaire helps to objectify the evaluation process and to provide principals with a more complete picture. Specifically, teachers can call to…

A matrix management system designed for use by a highly technical nuclear weapons research and development facility to improve productivity and flexibility by the use of multiple authority, responsibility, and accountability relationships is described. (MSE)

An overview is provided of curriculum management and "mapping," an auditing technique for assessing the content, time, and sequence of the taught curriculum as reported by the teacher. The general notion of management is first discussed in terms of three basic kinds of activities: defining purpose and mission, configuring available…

This study reports on 306 Australian faculty members' experiences with TEVAL, a computerized method of student evaluation of college teaching that provides teachers with personal, confidential, and specific feedback. Teachers found the open-ended student comments more useful than quantitative results, opted to use TEVAL results in promotion…

A new technique for evaluating postsecondary education courses and improve instruction uses directed group discussion based on formative evaluation of the course concerned. It draws on Delphi technique and nominal group process but is more easily administered and produces higher user satisfaction. Its reliability has been confirmed in educational…

A survey of University of California central administrators sought views on five key aspects of performance appraisal: (1) communication and feedback; (2) work objectives; (3) job duties; (4) communication with supervisors; and (5) effectiveness of communication, training, and rewards. (Author/MSE)

This annotated bibliography was prepared to provide background material for a synthesis paper, "Teacher Evaluation as a Strategy for Improving Instruction." Both formative (teacher improvement) and summative (personnel decisions) aspects of the topic are addressed by the materials collected. The 52 selected items, most of which were…

This technical manual is presented to assist those using the Audit of Principal Effectiveness, an 80-statement evaluation instrument designed to determine teachers' perceptions of principals' effectiveness, allow principals to obtain feedback from teachers regarding strengths and weaknesses, and provide a useful tool for researchers studying…

Educational public relations (PR) is a planned and systematic management function designed to help improve the programs and services of an educational organization. The standards and techniques discussed in this guide are based on the nearly 50 years of experience of the National School Public Relations Association (NSPRA). The guidebook offers…

This guide, written for teachers and administrators wishing to introduce evaluation systems that promote continued teacher growth and enhance school effectiveness, suggests that meaningful change requires a clear understanding of what is already in operation, substantial skill development, and adequate resources for the duration of the change…

A University of Minnesota pilot study of administrator evaluation had administrators (n=46) help define the leadership behaviors and outcomes on which they would be evaluated, then gain feedback from peers whose opinion they valued. The feedback process was computerized. Participants perceived the method as fair, valid, reliable, and personally…