This manual is intended to assist operational managers in using feedback, goal-setting, and incentive systems. The first section presents background information on feedback, goal-setting, and incentive systems and on measuring productivity. It includes formal definitions of each system, examines the logic of why each system works, compares the…

Teachers prefer that staff development be continuous, relevant, and integral to their jobs. A systems approach to staff development contains three basic components: planning, implementation, and evaluation. The proposed model emphasizes how interdependence of these components can be achieved through the use of feedback which facilitates system…