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Buchan, Victoria V. – Journal of Social Work Education, 1991
The historical development of evaluation in higher education is traced, and current views on assessment options are discussed. A case is made for longitudinal computer-based program monitoring by defining the approach and presenting a case study. Advantages and disadvantages are examined. (Author/MSE)
Descriptors: Case Studies, College Outcomes Assessment, Computer Oriented Programs, Evaluation Criteria

Glover, Robert H. – New Directions for Institutional Research, 1993
In college administration, a climate for adaptive change should be created using the philosophy, processes, and tools of Total Quality Management in combination with other management innovations. An enterprise-wide infrastructure for distributing information on demand for decision makers to monitor institutional performance should be built.…
Descriptors: College Administration, Computer Oriented Programs, Costs, Decision Making