A generational shift is occurring in training environments worldwide, a shift that promises to bring with it a dramatic and long-lasting impact. Just as years ago, those of the Baby Boomer generation passed the torch to Generation X, today the process is starting anew with Generation X and those who have come to be known as the Millennials.…

Provides suggestions for the improvement of customer relations. Discusses 11 leadership traps. Describes a staff training technique designed to alert teachers to the dangers of labeling children. (RJC)

Regardless of how well your students are scoring on standardized math tests, test scores can't tell you which aspects of your program are moving students from proficient to advanced and why some students are falling behind. To get a total picture of math learning, hundreds of schools in urban, suburban, and rural districts use the detailed,…

Designed to assist school administrators in their efforts to secure, train, and retain the most qualified instructional aides available, the monograph discusses procedures for employment, payroll processing, aide supervision, performance appraisal, and legal aspects involved in the hiring of instructional aides. Specific topics include…

This planning guide is intended to assist program planners and curriculum developers in selecting entrepreneurship materials that are appropriate for students at the secondary, postsecondary, or adult levels. The guide suggests the following five essential steps necessary for developing training programs: assessing the status of the situation,…

This manual is designed to help supervisors perform their duties, whether in the public or private sector or in a community organization. It provides information to help supervisors understand the individuals with whom they work, orient new workers to their jobs, plan and organize the work to be performed, assign and monitor tasks, conduct…

This book, which is written by a training consultant, is intended to help organizations determine whether specific readily available mobile technologies make sense for their particular learning and performance needs. Chapter 1 discusses the mobile revolution in learning and performance, with special attention to the new work and learning…

This training manual is intended to introduce local government representatives (LGRs) to the concepts of literacy and development and the role of LGRs in nonformal education (NFE). The manual's primary objective is to encourage participatory dialogue and shaping of experiences by LGRs. It can also serve as a tool for demonstrating the essential…

This document presents information, guidelines, and resource materials to help law enforcement administrators address issues related to recruiting and retaining women in law enforcement. Its 14 chapters contain the following sections: statement of the problem; legal issues; possible solutions, model policies, and practices; expert assistance,…

This document presents materials to assist Utah school personnel who are initiating, implementing, or improving work-based learning opportunities for students. The document presents detailed guidelines for creating and maintaining work-based learning systems in schools and resource materials for improving existing work-based opportunities. Formal…