This article is the second in a series of three articles about microaggressions. All of the articles are tailored specifically to help enable faculty developers, provosts and directors of diversity and training, faculty, and administrators to address the most critical issues related to this topic in higher education. Specific responses to and…

Describes Clark University's new computer training program for faculty and staff. (MD)

This handbook is designed to help university and college managers in their planning, delivery, and evaluation of staff development. The chapters are: (1) "Staff Development: What Is It, and How Has It Evolved?"; (2) "The Manager's Role in and Responsibilities for Staff Development"; (3) "The Organization of Staff Development in Departments"; (4)…

The Orientation and Training Task Force of the Temple University Library was charged by the Director of the Central Library System (CLS) in October 1987 to develop plans for a three-level program, including an orientation component for all CLS staff, a second component for staff who regularly work at any public service point, and a third component…

This article presents the University of New Hampshire's approach to ongoing training of computer users and argues that training is an investment with a large payoff. The article considers factors affecting training success; computer support; academic computing training; and administrative computing training, including developing a user services…

The experience of Southern Illinois University at Edwardsville suggests that encouraging research office staff to apply for grants can be a rewarding learning experience and can improve office visibility and credibility, staff confidence and professionalism, and staff sensitivity to faculty involved in grants development. (MSE)

To succeed in recruiting development officers, colleges and universities must use more aggressive methods to reach alumni, people with ties to the campus, and local business people; expand their selection criteria, perhaps including candidates with little or no experience; streamline the hiring process; and train new professionals. (MSE)

The activities undertaken by the advising system at Oklahoma State University's College of Arts and Sciences are described. In addition, characteristics of colleges that value the academic advising function and the importance of meeting student needs are sketched. One component of Oklahoma State University's advising system has involved…

This report proposes a program for orientation and training for public services staff at the Temple University Libraries. In the first section, orientation and training needs are assessed. Goals and an overview of the program are outlined in the next section. The third section describes the five program elements and objectives: (1) an individual…

A discussion of college and university evaluation efforts of their leadership development programs looks at a variety of ways in which institutions assess programming needs, leadership styles and skills, program design, leadership development results, and overall institutional impact of leadership programming. (MSE)

The Duke University (North Carolina) experience using adventure-based or wilderness learning programs for staff development is discussed, focusing on the program rationale, planning, common responses of participants and nonparticipants, and outcomes. Quotations from program assessments are included. A brief list of relevant industry resources is…

Successful human resource strategic planning at colleges and universities requires that: (1) outcomes contribute to the bottom line; (2) the plan is linked to the institution's long-term strategy; and (3) the plan is simple to understand and follow. Staff retreats are essential and should involve environmental analysis, departmental analysis,…

Described are programs that will provide a more attractive academic environment. Programs considered a start-up package, salaries and fringe benefits, mentors, team work, career development and planning, services, and staff support. (YP)

Many college and university student service units consider staff development peripheral to their primary mission and not cost effective, especially in lean financial times. However, recent trends in business suggest this assumption is false, and ultimately costly. The University of Wisconsin, Milwaukee, experience found development efforts empower…

The University of Virginia's Computing Survival Skills program, begun in 1997, addresses the ongoing technology training needs of departmental staff. An overview is provided of the program's first year, including background, content, materials, certification, benefits, results, success, and future plans. Tips for designing a training program are…