Pulling up stakes is seldom the best way to handle difficult people at work, because they exist everywhere as bullies, "yes" people, whiners, nonentities, know-it-alls, or "no" people. This article examines these six personality types and tells how administrators can avoid being victimized. (MLH)

This paper argues that cross-cultural training aimed at improving cultural sensitivity and awareness is a must for students and management trainees pursuing careers with international businesses and for U.S. companies actively seeking strategic alliances with foreign partners. It further argues that understanding the ego states of the parties…