This report constitutes a recommendation to the Director of the Memphis State University (MSU) Library that end user searching be made a permanent part of the existing information retrieval service. The recommendation is based in part on the results of a 1984 study sponsored by the university that assessed the attitudes of students and faculty…

Profile of fee-based information services offered by the Information Exchange Center of Georgia Institute of Technology notes history and background, document delivery to commercial clients and on-campus faculty, online and manual literature searching, staff, cost analysis, fee schedule, operating methods, client relations, marketing, and current…

This profile of INFORM, the fee-based service offered by Minneapolis Public Library and Information Center, highlights its background, online search services and frequently used databases, major planning considerations (equipment, user aids, choice of vendor, training), internal operations (billing, purchasing items for clients), marketing, and…

Describes a library-subsidized walk-in service at Albert R. Mann Library, Cornell University, which provides computer-generated bibliographies to undergraduate students at very low cost. Undergraduate needs, models, planning the service (parameters, fees, database selection, promotion), an initial evaluation of the program, and modifications of…

Reviews the copyright problems involved in interlibrary loans using photocopies of journal articles and describes the development of a document delivery system, in which materials are stored on optical disks, printed on demand, and a copyright fee is included in pricing. Technical and practical aspects of the system are discussed. (CLB)

This study evolved from a survey of all academic libraries in Georgia, designed to identify current online activities in the state's academic libraries, and to predict future directions and trends. The information was gathered to provide a pool of data for comparison, planning, management, and administration of online services, and to serve as a…

This paper describes the development of online bibliographic searching at Lamar University, a state-supported university in Beaumont, Texas, and the results of a 1983 users' survey evaluating satisfaction with online searching services. Online searching is defined and its advantages and disadvantages are briefly outlined. The equipment used in…

In order to collect information on online bibliographic searching activities in smaller academic libraries, a survey was conducted in December 1982 of 252 college and university libraries located in public and private institutions with enrollments of between 1,000 and 5,000 students. An 88.5% response rate was achieved. It was found that 65% of…