A review of the debate within the library profession concerning the changing role of libraries and fee based library services is followed by the presentation and discussion of an economic analysis of library services based on an indifference curve model. This model may be used to justify selected user fees. (CLB)

Analyzes traditional roles and services of academic libraries, summarizes new communication links, and suggests major policy areas to be considered by university officers: centralized financial and technological planning, integration of information services with academic programs, access to scholarly resources, electronic publishing, copyright and…

Information is a consumer-driven commodity; the very existence of libraries and information centers is based on the patrons' need for specific information or material. This professional resource shows how to use management methods to implement a strong customer service program to deliver better service to patrons. This book outlines the reasons…

Presents a conceptual model of the information activities of the research library of the future. The future boundary conditions that will affect the library are discussed, including premises about the university, the information industry, technological developments, and governmental priorities. Steps for turning the model into reality are…

The purpose of this introductory manual is briefly to explain and put into context the elements involved in marine information center development and operation. Its goal is to provide an overview and create an awareness of the range of the inter-connected procedures, activities, and products that make up an information service. The introductory…