This document represents the higher education and library community's guiding public policy agenda on information technology (IT) for the current year. The Higher Education Information Technology (HEIT) Alliance is a coalition of 11 national higher education and library associations, whose members represent a broad array of stakeholders on college…

Discusses the information technology (IT) staff shortage in higher education, and encourages collaboration between human-resource and information-technology professionals both on college campuses and at the professional-association level. Outlines some human resource development activities currently under consideration within two professional…

The challenge of recruiting, retaining, and retraining college and university information technology (IT) staff affects the entire institution. Some issues in the impending IT staff crisis are outlined, particularly trends in demand for technology workers, and steps are suggested for campus IT leaders to take to minimize the effect of staff…

When the University System of Georgia (USG) felt the information-technology (IT) staffing squeeze, it ordered a study of IT worker recruitment and retention practices throughout the system and the public and private sectors. What resulted were recommendations that reflect some strategies more familiar in the corporate world than in higher…

The challenge of recruiting, retaining, and retraining information technology (IT) staff in colleges and universities affects the entire institution, not just the IT organization. Some of the issues surrounding the projected IT staffing crisis are outlined, and steps campus IT leaders can take to minimize the effect of staff turnover on…

Describes creative responses of six colleges and universities to the information-technology personnel shortage, salary differentials with marketplace, recruitment and retention difficulties, and the need to support institution-wide technology growth. Institutions include: Alamo Community College District (Texas); Texas A&M University; Wake…

This book, which is written by a training consultant, is intended to help organizations determine whether specific readily available mobile technologies make sense for their particular learning and performance needs. Chapter 1 discusses the mobile revolution in learning and performance, with special attention to the new work and learning…