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Setterstedt-Jarrett, Lynn M. – 1987
This narrative recommends a communication design for educators to use during a variety of interactions. The strategy consists of nine components: (1) greeting/introduction (the speaker's introductory remarks should establish physical comfort, a pleasant feeling, and a professional tone); (2) anticipatory set (establishing a mind set for content to…
Descriptors: Communication Skills, Communication (Thought Transfer), Communicative Competence (Languages), Elementary Secondary Education
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Realon, Rodney E.; And Others – Mental Retardation, 1992
This study, involving four staff members in an institution for people with mental retardation, found that a computerized system of prompts to improve staff-client interactions produced more positive statements, improved distribution of interaction among clients, and resulted in delivery of more positive reinforcement than a traditional…
Descriptors: Behavior Change, Caregivers, Computer Oriented Programs, Cues