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Brown, Mark G.; Schwarz, Joseph E. – Performance and Instruction, 1988
Description of a process for solving human performance problems focuses on the analysis phase, which examines information to determine causes and develops recommendations for solving the problems. Techniques used for gathering data are described, criteria for evaluating ideas are listed, and weighted scores for performance improvement ideas are…
Descriptors: Employment Problems, Evaluation Criteria, Improvement Programs, Interviews
Download full textGladden, Karen; Rivera, Karen; Russell, Sherry – 2000
This book uses poetry and essays to share how welfare reform has affected the lives of a group of female adult literacy students from western Massachusetts. After a brief explanation of the book's purpose, the women who presented their views in the book's poems and essays are profiled. Presented next are six poems that several of the women wrote…
Descriptors: Adult Basic Education, Adult Learning, Adult Literacy, Adult Students
