An interview with Stephen C. Hall and Constance F. Towler of the Harvard University Office for Information Technology (Massachusetts) addresses issues in implementing management techniques to improve and maintain program quality. Topics include motivation, executive-level knowledge and support, specific changes made, and response and assistance…

Interviews with university and college department chairs or persons responsible for existing educational administration and higher education programs evaluated the effects of a merged structure (combining the two programs) on the study of administration. Sixteen universities were visited and program heads were interviewed. Identified advantages of…

The University of North Carolina at Greensboro student financial aid office undertook a program to train staff in effective listening. Training involved personal videotaping of staff members, followed by feedback to staff and a handout for students (appended) to promote more successful interviews. Initial response has been positive. (Author/MSE)

A study making use of a national survey of 565 university department chairs and in-depth interviews with chairs at 1 university investigated the changes occurring in the workload of college faculty when they become department heads, focusing on the alterations in the amount of time allotted for personal and professional activities. (MSE)

Author Margaret Wheatley discusses her theory that life and work are self-organizing and that organizations must be approached as dynamic, living systems. The interview focuses on how the theory applies to higher education institutions, university leadership, physical proximity in learning, development of communities of practice, attitudes toward…

The documents enclosed in this report provide a comprehensive and systematic review of the progress made in developing a network organization capable of supporting nanoscience education for the public on a national scale. There is a logic to the studies that were done and to the reports that are included in this notebook. The following are the…

The guide is one section of a resource kit designed to assist Peace Corps language instruction coordinators in countries around the world in understanding the principles underlying second language learning and teaching and in organizing instructional programs. This section addresses assessment issues. An introductory chapter gives an overview of…

A study undertaken to aid administrators in considering program alternatives for administering Occupational Work Adjustment (OWA) and Occupational Work Experience (OWE) programs in Ohio examined the Ohio Department of Education's certification of OWA and OWE teachers in light of the state's new minimum standards for elementary and secondary…