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Warmbrod, Catharine P.; And Others – 1985
This three-part instructional guide was developed to assist vocational instructors in business and office occupations in presenting broadly applicable, nontechnical (often called quality of work life--QWL) skills, such as interpersonal and group process skills, problem solving and decision making, planning, communications, business economics,…
Descriptors: Business Administration, Business Education, Classroom Techniques, Communication Skills
Van Horn, Barbara; Carman, Priscilla; Watson, Heidi; Beach, Laura; Weirauch, Drucie – 2000
Intended for programs and organizations that provide employment, education, and training services, this guide is organized to show how the work-based foundation skills framework tools may be used in interaction with customers. Section 1 discusses framework development, framework tools (21 work-based foundation skills and knowledge areas, lists of…
Descriptors: Adult Basic Education, Adult Literacy, Basic Skills, Career Choice