Describes both a dichotomy between library managers and library staff involved in direct service and a supervisory development instrument intended for use by employees to rate supervisors. This instrument, which is included, is designed to encourage an organizational climate characterized by mutual trust and shared values among supervisors and…

This book, written by a number of library professionals, familiarizes the reader with the motives for and purposes of evaluation and the major contexts and models for evaluation and provides explicit examples how evaluation projects have been and can be carried out in a variety of library contexts. The strategies in this book grew from the S:OLE…

This discussion of goal setting as a means of directing organizational, supervisory, and individual achievement presents the factors involved in goal-based planning at these three levels within the library context, including planning strategies, evaluation methods, and possible problems at each level. (CLB)

Discusses principles of law library management and presents three problem solving exercises for law librarianship training. American Bar Association standards for law school libraries are presented, with interpretations, and appendices provide a job description for an assistant law librarian and bylaws of the American Law Schools concerning…

This manual provides librarians and library managers with a performance appraisal system that measures staff fairly and objectively and links performance to the goals of the library. The following topics are addressed: (1) identifying expectations for quality service or standards of performance; (2) the importance of a library's code of service,…

Public libraries must operate in a time of increasing change, both within the library community and throughout the larger social and economic environments in which the library must function. This book is a guide to the strategic management of change in community libraries. It addresses the unique circumstances and needs of public libraries and…

Discusses the problem of incompetent library supervisors in terms of the process that results in the selection of such supervisors, inappropriate supervisory behaviors, and the effects on employees. Several strategies for coping with an incompetent supervisor are suggested. (4 references) (CLB)

Intended for use by library managers, this self-study guide provides an introduction to performance appraisal as an effective tool in human resource management, and a review of the extensive management literature on performance appraisal. Topics discussed include: (1) the functions of performance appraisal, which include the provision of…

Provides a detailed guide to preparing library budgets and describes several types of budgets. Steps to preparing a final document are outlined, including identifying objectives, assessing and prioritizing needs, data collection and analysis, presentation to the funding agency, and evaluation and monitoring of the final budget. (CLB)

A pilot study conducted to identify concerns of public services middle managers on costing and use of performance measures found the librarians interviewed had little faith in their usefulness. Implications of these findings are discussed and specific ways to increase the usefulness of such measures for library decision-making are suggested. (CDD)

Discusses the relationship between effective organizational communication and specific library contexts and reviews the historical development of communication audits as a means of studying communication effectiveness. The generic structure of such audits is described and two models are presented in detail, including techniques for gathering and…

Describes evaluation checklists developed by the American Association of School Librarians (AASL) and the Association for Educational Communications and Technology (AECT) for use by school library resource centers. Separate checklists are described for teacher-librarians, school administrators, district and regional library directors, teachers,…

This information guide is intended to assist principals and members of media committees in implementing the media policy of the Transvaal Education Department, this information guide was designed to be used in conjunction with the chapter on the education media service in the Manual for General School Organization (1986). Chapter 1 outlines…

This document, the 10th in a series distributed annualy to provide a central source of timely information and materials on the management and operations of large academic and research libraries, presents the results of a 1984 Systems and Procedures Exchange Center (SPEC) survey of microcomputer use in the Association of Research Libraries (ARI)…

Examines some of the fears, frustrations, and misconceptions of library staff and patrons that hamper the effective use of computers in libraries. Strategies that library administrators could use to alleviate stress are outlined, including staff participation in the automation process, well-designed workstations, and adequate training for staff…