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American Library Association Video/Library Video Network, Towson, MD. – 1997
This video provides guidelines for establishing a successful volunteer program in any library. Topics include: the benefits of volunteers to libraries; getting a volunteer program started and functioning; recruiting volunteers; interviewing volunteers; effectively training volunteers; acknowledgment of volunteers; and handling uncooperative or…
Descriptors: Labor Needs, Library Administration, Library Development, Library Personnel
Bolt, Nancy M.; Stephan, Sandra S. – 1998
Planning for the Multitype Library Cooperative (MLC) is critical if it is to best assist the library community. Multitype Library Cooperatives are unique organizations in the library community that serve as the "libraries" library, providing various special services. This book is a companion volume and handbook to "Strategic Planning for Library…
Descriptors: Cooperative Programs, Evaluation, Guidelines, Information Services
McCarn, Davis B., Comp. – 1983
A group of 27 library administrators and library computer systems experts met to share their experiences and insights with regard to online catalogs, to review survey results from The Council on Library Resources (CLR) 1982 Online Catalog Study, to review draft documents on the costs and features of online catalogs, and to discuss and recommend…
Descriptors: Costs, Design Requirements, Formative Evaluation, Guidelines
Buck, Dayna – Wilson Library Bulletin, 1986
This staffing survey of 34 Geac minicomputer-based circulation system installations (public, academic, state, and special libraries, library consortia) was designed to identify the variables which affect staffing needs. Discussion covers differences in responses, types of staff positions, core and ancillary job duties, application training,…
Descriptors: Information Systems, Library Administration, Library Automation, Library Circulation
St. Clair, Guy – 1997
Information services managers have a responsibility to provide the best information delivery possible. The basic principles of total quality management can be used by information professionals to help justify library funding through the creation of an environment where customer-patron satisfaction is paramount. This book reveals how to apply the…
Descriptors: Administrator Role, Benchmarking, Improvement Programs, Information Services
Association of Research Libraries, Washington, DC. Office of Management Studies. – 1983
This report describes 1983 Office of Management Studies (OMS) programs and services, including: (1) the Academic Library Program (ALP), which covered the Public Services Project, the Collection Analysis Project (CAP), the Small College Collection Assessment Project, the Preservation Planning Program, the Organizational Screening Program, the…
Descriptors: Academic Libraries, Annual Reports, Consultants, Information Dissemination